FREQUENTLY ASKED QUESTIONS

Last Updated on February 29, 2018

You can purchase anything on the site by calling us directly at (408)982-3243.  This is the best way to make sure we are providing you the best equipment for your situation.

If you know the exact product you want to buy, then you can add the item to the cart and purchase it directly.  If you choose this option, then call us for pickup details.  If you are in the San Francisco Bay Area, we may be able to drop off the unit.  Call us for details or if you need us to ship it to you.

You can either send us an email at info@hvs.services or call us at (408)982-3243

Please call us if you have changes to your order or would like to cancel it.

If you have changed your mind on your order.  Give us a call and we can discuss terms and conditions for returning the item.

Most orders require a call to confirm pickup or delivery.  If you have purchased a large item and require delivery outside of the San Francisco Bay Area, we would prefer to crate the equipment and arrange for shipping.  Since these are custom tasks, it will take some additional time to build a crate for your order.  If you are local to the Bay Area, we can make arrangements for a delivery or pickup.

Since these tasks are custom, it is very difficult determine an exact timeframe for when your product will get to you.

We offer local pickup and local delivery.  If you are outside of the San Francisco Bay Area, we can help you to arrange shipping.  Larger items usually require a custom crate to be built.

We will help facilitate shipment to you at your cost.  

Yes, our custom rebuilt items carry a warranty.  Please call us for exact details since different items have different warranty periods.

We accept Paypal for all payments and we currently accept credit card payments through Paypal.  We also accept checks and wire transfers.  If paying by check, we will not deliver until the check clears.

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